For more information, please contact Peg Ryan at 508 890-3215 or Email at PRyan@detma.org.

This program has been designed to strengthen the role of the workforce development system to effectively connect workers to employers and to improve services to permanently separated unemployment assistance claimants.  The program includes the following elements:

• All permanently separated claimants are now being identified under a statewide profiling system.
• A new, mandatory Career Center Seminar (CCS) has been developed for permanently separated claimants.
• Permanently separated claimants are sent a letter requiring them to schedule and attend a Career Center Seminar when they receive their first UI check.
• An Automated Career Center Seminar Scheduling System has been implemented for claimants to schedule their seminar.  The UI and MOSES Systems have also been integrated for this purpose. Ten UI Call Center Agents have been designated to answer calls from claimants who are unable to use the automated telephone scheduling system or need to speak with an Agent.  These Agents are located in the Boston and Brockton Call Centers and are able to schedule, reschedule, or exempt claimants directly into the MOSES System.  Claimants may also call a Career Center directly.
• A one-week disqualification of unemployment benefits occurs for any permanently separated claimant who fails to schedule and attend the mandatory seminar within the allowable 3 week window.
• Any claimant who attends a Career Center Seminar but does not return for at least one additional service at any Career Center within a six-week period following attendance is sent a marketing letter encouraging them to return to a Career Center for assistance with their job search.  If that claimant has not returned to a Career Center because he/she has found a job, the marketing letter includes a “Return to Work” form which the claimant can send in so that we can enter their placement information.